Athena Electronic Medical Records, Athena Health Electronic Medical Records, Athena Electronic Medical Record Reviews
Meta: Are you a practice looking to improve on patient engagement? All you need is a patient portal with Athena electronic medical records.
Creating patient portals that engage your patients is an art, just like the medicine you practice. Fortunately, Athena electronic medical records come with tools to make your dreams of patient engagement a reality.
The Importance of A Patient Portal
A patient portal is a tool that allows doctors and patients to engage while helping patients learn more about their health data. One of the key tools of a portal is the availability of secure and HIPAA-compliant communication lines. This includes tools like chats, email, phone calls, and text messages that allow connection with doctors.
A patient portal is crucial to practices because it helps them create a line of engagement with patients. As we make health systems modernized, it happens with the expectation that patients will be able to view and interact with their information. More than that, it also creates accessibility for patients to take charge of their healthcare needs.
Patients can use their portals to schedule appointments and receive reminders regarding practice updates. Plus, they get to view their own information – whether their personal data, prescriptions, test and lab results or awareness resources.
The more engaged patients are, the happier they are. It is as simple as that. And patients that are happy will be healthier, more engaged in treatment, and satisfied with the doctors. It is therefore vital for practices to build patient portals that give patients greater tools and access. All of this can have an instant impact on communication and satisfaction.
Features of Effective Patient Portals
Creating effective portals is not easy, but the process can be made simpler with these simple tips. Read on to learn more about creating patient portals that deliver.
They Let Patients Schedule Themselves
Isn’t it frustrating when patients don’t show up for their appointments? By simply improving lines of communication, you can cut down the chances of missed appointments. Plus, giving them access to these tools cuts down the amount of work your front office staff has to do. This gives them the chance to focus their attention on other, more important work.
Creating Avenues of Communication With Patients
When patient portals use communication platforms with patients, they can improve the overall satisfaction of their patients. This can also assist with managing schedules and boost the efficiency of the practice. You can send out automated reminders to patients about their appointments.
Complying With Regulations And Policies
Integrating security into your patient portal can be integral to the safety of the patients. Practices have a responsibility to make sure all platforms with patient information are compliant with HIPAA regulations. The portal should also be able to update as new policies and regulations about safety are created.
The Athena Electronic Medical Records Patient Portal
The Athena EMR patient portal is a feature available to practices that use the software. The platform can be used by patients so they can see their medical information. This includes their visit summaries, charts, and outstanding bills. You can use the software to schedule appointments and remind patients of upcoming visits.
How to Build An Effective Portal With Athena Health Electronic Medical Records
You can work on improving patient engagement with Athena electronic medical records with just a few simple steps. Here are our suggestions:
Create Human Connection With Patients
Patient portals have been a tool for communication between patients and their providers. And, patients are more likely to use the portal when they are reached out to by a message. According to Athena, this happens the most when reminders, statements, or results are shared with their patient.
This makes it clear that when practices reach out to patients, they respond by using the portal. This creates an important tool that can be utilized, especially in these difficult times, to create a more human connection with patients.
For example, it is important that the portal is used to discuss appointments, results, and reports with patients. However, that is not all you can do with the chat feature. There are examples of doctors using the tool to check in with patients that are going through something, or patients who just received a difficult diagnosis.
This is a tool that can cover your patient engagement, but also be used to deepen your bond with patients. This kind of application only gets more important in the current scenario of the COVID-19 pandemic.
Give COVID-19 Updates
Another important application of the patient portal has become increasingly clear during this pandemic. You can use the tools to connect with patients and keep them informed about changes. For example, if you are changing your timings in response to lockdown requirements, you can simply let patients know with an automated text.
It is also crucial for you to use the portal to let patients know about the options available to them. Patients who require chronic care can be routinely monitored, and others can be sent information about the availability of telehealth options.
At the end of the day, Athena electronic medical records understand that this has been a difficult time. Therefore, updates from practices offer reassurance to patients who are unsure about how to receive care at this time.
Use Easy-to-Understand Terminology
A common mistake that doctors make when talking to patients is using complex terms. This happens in person, in texts, and in most communications. By being mindful of the fact that patients have a limited understanding of complex medical terms, doctors can engage with them using a less formal more friendly tone.
The Athena electronic medical record platform has been created to accommodate friendlier communication. The platform itself is easy to use. Plus, the information that is shared is easy to understand for patients with all kinds of backgrounds.
Create Portals That Are Accessible To All
We often confuse innovative design with a minimalist, clean front page. What innovative and patient-friendly design really means is centering the needs of a patient. This involves a deep understanding of what the patients are looking for from their platform.
One way to create a diverse portal is to remember that not all patients speak English as a native language. Therefore, the design and language of the patient portal from Athena electronic medical records are easy to understand. The portal is also available in the Spanish language.
The portal should be easy-to-use for people with disabilities and should be able to work with assisting aids and technology. Should someone wants to be able to use a screen reader, Athena can allow that to work with the software.
It is also important to remember, it is possible that ill and hurt patients use the portal in case of emergencies. They may want to book appointments or contact their doctor. In that case, the accessibility and easy navigation could be life-saving and crucial.
Is Athena Electronic Medical Records A Tool For Me?
Creating patient portals is a responsibility greater than simply installing software. However, when you use something like Athena electronic medical records, there’s a world of features to improve your patient satisfaction. To see if it is right for you, you can start by reading Athena electronic medical records reviews, or requesting a demo.